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We service a variety of appliances and brands to meet your unique residential or commercial needs.
PROFESSIONAL APPLIANCE REPAIR & SERVICE
IN THE GREATER CHICAGO METRO & ROCKFORD AREA
Appliances We Service
We Service
- Kitchen & Laundry Appliances
- Luxury & Professional Appliances
- Commercial Appliances
- Coffee Brewers & Dispensers
- Biomedical Grade Equipment
Service Expectations
- Customer Service / Team Member Phone Call
- Email & SMS Appointment Confirmation
- Evening Before Phone Call & SMS Reminder
- On the way - SMS & Phone Call
- Technician Arrival
- Satisfaction Survey
Quality Guarantee
- Licensed, bonded and insured
- One (1) Year Part & Labor Warranty
- Manufacturer Trained & Authorized
- EPA Certified Sealed System Technicians
LET US DO THE DIRTY WORK
We Our Customers
See what our satisfied customers have to say! Whether your home’s garbage disposal requires repairs or your business’s display cooler calls it quits, AAA Appliance is here to provide top-notch installations as well as a variety of services to ensure your equipment stays up and running!
We're dedicated to delivering top-notch workmanship on a variety of equipment and brands, whether it's residential or commercial. Our goal is simple: we want to ensure your appliances are always up and running so you can focus on what matters most in your busy life.
At the heart of everything we do are the relationships we build with our team and our customers. Your trust means the world to us, which is why we base all our decisions on mutual respect. When you reach out to us, you're not dealing with a subcontractor or a call center halfway across the world. We're a close-knit team, and we want you to feel comfortable every step of the way, from scheduling service to asking questions.
We stand by our work with a one-year warranty on both parts and labor. This commitment ensures that we're there for you every step of the way, unlike some unreliable companies. We're not a faceless corporation; you're not just another number to us. That's why we promise to keep our communication focused on your service needs, without bombarding your inbox with unnecessary newsletters.
You'll never be left in the dark with us. We provide automated notifications throughout your service process, keeping you informed every step of the way. Our aim is to set clear expectations, allowing you to relax while we handle the dirty work.
Since 1950, our family has been taking care of our neighbors' businesses, homes, and more. It's not just a job to us; it's our way of caring for our extended family with honesty, value, and loyalty.
We know having a broken appliance sucks! Which is why we try to make it as easy as possible for you to get back to your routine.
At our company, our technicians aren't driven by commissions; they're rewarded by the of getting it right the first time and ensuring you're happy with your experience. Our core values revolve around loyalty, continual learning, and building relationships. That's why all our employees are direct hires, fostering a tight-knit team where everyone knows each other. When you reach out to us, you won't be redirected to a call center. We believe in fostering a personal connection between you and our team, ensuring you feel comfortable every step of the way.
Experience matters, and we strive to earn your trust by investing in our technicians' expertise. Through weekly trainings and hands-on sessions provided by industry leaders such as MSA, UASA, CFESA, and direct manufacturers, we ensure our team is exceptionally knowledgeable about a wide range of appliances. Unlike some other companies, we cross-train our technicians, so they're not limited to specific products. Our goal is for you to have a reliable partner for all your appliance needs, no matter what brand or type.
Back in 1950, we embarked on our journey with a stroke of luck – our very first clients were schools. It was a perfect fit: residential kitchen appliances in the "home economics" area and commercial-grade equipment in the cafeteria. And just like that, our two divisions of repair service, residential and commercial, were born.
This unique setup has allowed us to cater to clients with specific needs, filling the gap where standard residential or commercial-only companies might fall short. We pride ourselves on being able to step in where others can't or won't.
One of our proudest moments came in the early 90s when our owner, James, forged a partnership with Labconco. This collaboration enabled us to expand our services to include biomedical equipment. Serving laboratories and hospitals isn't just a job for us; it's a responsibility we take seriously. Ensuring that medicine remains safe and research continues uninterrupted is at the core of what we do, and we're dedicated to accommodating the unique processes of our clients.
For three generations, our family has been privileged to serve households and businesses throughout the Chicago Metro area. It's an honor we cherish, and we look forward to continuing to provide top-notch service for years to come.